Trace & Access Leak Detection

Stop the guesswork. EcoTech uses advanced diagnostics, thermal imaging, and smart sensors to find leaks fast — with minimal damage to your home.

WHAT IS TRACE & ACCESS?

Trace & Access is the modern way to locate hidden leaks without ripping walls, floors, or ceilings apart. We use thermal imaging, acoustic listening, moisture mapping, and smart monitoring to trace the exact source and access it cleanly, saving you time, money, and disruption.

Thermal Imaging Survey

Why We Use Thermal Imaging

Thermal imaging is one of the most powerful tools in modern leak detection. It allows us to see temperature changes behind walls, floors, and ceilings, revealing hidden leaks, blockages, and heat‑loss issues without any destructive work.

With thermal imaging, EcoTech can:

  • Locate hidden leaks fast Cold or warm patches show us exactly where water is escaping.

  • Avoid unnecessary damage No ripping up floors or guessing — we target the exact spot.

  • Diagnose heating problems Identify cold radiators, underfloor heating faults, and circulation issues instantly.

  • Spot early warning signs Damp, mould, and insulation failures become visible before they become expensive.

  • Provide clear visual evidence Perfect for insurance claims, landlord reports, and long‑term maintenance planning.

Thermal imaging gives you accuracy, speed, and peace of mind — and it’s included in our Premium and VIP plans for smarter, safer home protection.

Moisture Meter

Why We Use Moisture Meters

Moisture meters allow us to measure damp levels inside walls, floors, and ceilings, giving clear evidence of hidden leaks long before they become visible. They’re one of the most accurate tools for confirming water ingress and tracing the path of a leak.

With moisture meters, EcoTech can:

  • Identify hidden damp instantly We detect moisture behind plaster, tiles, timber, and flooring without any damage.

  • Pinpoint the exact leak area Moisture readings show us where water is travelling, helping us trace the source quickly.

  • Prevent mould and structural damage Early detection stops damp from spreading into insulation, joists, and internal walls.

  • Verify repairs and drying We confirm when an area is fully dry — ideal for insurance claims and landlord compliance.

  • Provide accurate, documented readings Moisture levels are recorded in your Trace & Access report for clear, professional evidence.

Moisture meters give you precision, clarity, and early warning, making them a vital part of EcoTech’s smart Trace & Access toolkit.

CCTV Drain and Pipe Surveys 

Why We Use Drain Surveys

Drain surveys allow us to see inside your drainage system using high‑resolution CCTV cameras, giving a clear picture of blockages, breaks, root ingress, and hidden structural issues. It’s the safest and most accurate way to diagnose drainage problems without digging or disruption.

With drain surveys, EcoTech can:

  • Find the exact cause of blockages We identify fat build‑ups, collapsed pipes, roots, and debris instantly.

  • Locate cracks and structural damage CCTV footage shows defects that would otherwise stay hidden until they become expensive.

  • Prevent repeat problems By understanding the root cause, we fix issues properly — not just temporarily clear them.

  • Map your drainage system Ideal for older homes, renovations, extensions, and landlord compliance.

  • Provide clear video evidence Perfect for insurance claims, tenant disputes, and long‑term maintenance planning.

Drain surveys give you clarity, accuracy, and confidence, making them a vital part of EcoTech’s advanced Trace & Access toolkit.

Why EcoTech Trace & Access Is Different

EcoTech combines smart technology with precision diagnostics to deliver cleaner, faster, and more accurate leak detection. You get minimal damage, root‑cause solutions, and clear reporting — all backed by local expertise and priority service.

Highlights:

  • Smart leak detection

  • Thermal imaging

  • Minimal disruption

  • Insurance‑friendly reports

  • Integrated with monthly plans

Our Trace & Access services 

Hidden Leak Location Using thermal imaging and acoustic detection to find leaks in walls, floors, and ceilings.

  • Burst Pipe & Mains Issues Fast identification of pipe failures, with Stop Water Mains Isolating Switch options for VIP clients.

  • Underfloor Heating & Radiator Problems Pinpoint cold spots, blockages, and circulation issues without lifting the whole floor.

  • Roof & Rainwater Ingress Trace water paths from roof, gutters, and rainwater harvesting systems into the property.

  • Insurance‑Friendly Reporting Clear, professional Trace & Access reports to support insurance claims and repairs.

Trace & Access – included in our plans

Short intro: You can book one‑off Trace & Access, or get it included and discounted as part of our monthly plans.

 

  • Silver £20.99/month

    • Annual Thermal Imaging Check

    • Remote boiler diagnostics

    • Discounted Trace & Access rates

  • Landlord package £27.99

    • Advanced Leak Detection included

    • Twice‑yearly thermal imaging

    • Unlimited call‑outs for leak investigations

    • Stop Water Mains Isolating Switch installation options

    •  

Ideal for homeowners & landlords

Who benefits from Trace & Access?

Homeowners:

  • Mysterious damp patches

  • Rising water bills

  • Warm spots on floors

  • Dripping ceilings or stains

  • Underfloor heating issues

 

 

Landlords & agents:

  • Tenant leak complaints

  • Repeated “patch repairs” that never last

  • Insurance claims needing clear evidence

  • Multi‑property risk management

Ready to stop guessing and start tracing?

If you’ve got damp, unexplained water, or recurring leaks, Trace & Access is the smart way to get answers—without wrecking your home.

Trace & Access – Frequently Asked Questions

What is Trace & Access?

Trace & Access is the process of locating hidden leaks using non‑destructive tools like thermal imaging, moisture meters, acoustic listening, and CCTV drain surveys. It allows us to find the exact source of a leak without ripping your home apart.

 

Do you have to damage my walls or floors?

Only if absolutely necessary. Our diagnostics identify the leak location first, so any access is targeted and minimal, not guesswork.

 

How long does a Trace & Access visit take?

Most investigations take 45–90 minutes, depending on the complexity of the leak and the areas involved.

 

Is Trace & Access covered by insurance?

In many cases, yes. Most insurers cover the cost of finding the leak, especially when supported by professional reports, photos, and readings — all of which EcoTech provides.

 

What tools do you use?

We use a full suite of advanced diagnostics:

  • Thermal imaging

  • Moisture meters

  • Acoustic leak detection

  • CCTV drain surveys

  • Smart monitoring sensors

These tools allow us to locate leaks accurately and quickly.

 

Can you fix the leak once you find it?

Yes. EcoTech provides both Trace & Access and repair services, meaning we can locate the issue and fix it during the same visit whenever possible.

 

What if the leak is under the floor or behind tiles?

No problem. Thermal imaging and moisture mapping show us exactly where the issue is, so we only lift or remove what’s necessary — no unnecessary destruction.

 

Do I need a Trace & Access visit if I can see the damp patch?

Usually, yes. A damp patch often appears far away from the actual leak, so professional tracing is needed to find the true source.

 

Is Trace & Access included in your monthly plans?

Yes — depending on the plan:

  • Premium: Annual thermal imaging + discounted Trace & Access

  • VIP: Advanced leak detection included + unlimited call‑outs

  • Landlord: Tenant emergency support + insurance‑friendly reporting

 

Can landlords use Trace & Access for tenant issues?

Absolutely. We provide fast response, clear documentation, and repair options — ideal for managing multiple properties and insurance claims.